FAQs
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What size should I get for my dog?
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What fabric do you use?
We use a variety of fabrics but most items are made from cotton. To inquire about a specific fabric, please use the contact page.
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Where is my order?
When you place an order, you will receive a confirmation email. You should then receive a separate email confirming that your order has been dispatched. This usually takes 3-7 working days, but during busy periods can take up to two weeks. If you are in the UK, your order should be delivered 2-3 working days after this (Royal Mail 2nd Class). International orders usually arrive 5-7 working days after dispatch. If in any doubt, do not hesitate to contact us and we will let you know where your order is up to!
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Do you offer discounts for bulk orders?
Yes, if you intend to make a bulk purchase please get in touch for our wholesale information.
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Can I return an item?
Yes, if you are unhappy with an item in your purchase or have ordered the wrong size, please email me to arrange a return. Please note that items personalised specifically for you (eg. with a name) cannot be returned.