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FAQs

  • What size should I get for my dog?

     

  • What fabric do you use?

      We use a variety of fabrics but most items are made from cotton. To inquire about a specific fabric,              please use the contact page.

  • Where is my order?

       When you place an order, you will receive a confirmation email. You should then receive a separate            email confirming that your order has been dispatched. This usually takes 3-7 working days, but during          busy periods can take up to two weeks. If you are in the UK, your order should be delivered 2-3                  working days after this (Royal Mail 2nd Class). International orders usually arrive 5-7 working days after        dispatch. If in any doubt, do not hesitate to contact us and we will let you know where your order is up        to!

 

  • Do you offer discounts for bulk orders?

      Yes, if you intend to make a bulk purchase please get in touch for our wholesale information.

  • Can I return an item?

      Yes, if you are unhappy with an item in your purchase or have ordered the wrong size, please email            me to arrange a return. Please note that items personalised specifically for you (eg. with a name)                cannot be returned.

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